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Please don't hesitate to email me should you have further queries not answered here.
Where are you located? TOP
We're from Perth, located in Bullcreek, Western Australia.
What are your shipping charges? TOP
We only charge actual shipping costs. There are no additional fees for packaging or handling.
In the event that we are able to cleverly pack your parcel to save you on postage, we will refund you the additional postage charged.
Do you ship Internationally? TOP
Yes we do. Same applies to shipping charges internationally..
What is your preferred payment option? TOP
We prefer Bank Deposit or Money Order Payments (Australia only).
We accept Paypal payments, all international orders must pay with Paypal.
Do you accept credit card payments? TOP
Yes we do but only via Paypal. When will you send out my order? TOP
Orders will be posted out once payment registers or is cleared under my nominated account.
I will inform you via email when I've posted your items.
What happens in the event of lost parcels? TOP
Please request for postal options should regular mail not suit you.
I will take care in packaging your parcels but will not be liable for postal duration nor the condition (loss or damage) of shipment. How long will it take my order to reach me? TOP
Australia wide, depending on how your order is packed, it could take anywhere between 2 - 5 working days to reach you.
Internationally, it could take anywhere between 7 - 10 working days to reach you.
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